cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Secure folder data lost

(Topic created on: 10-07-2025 02:46 PM)
78 Views
SyThE
Beginner Level 2
Options
Galaxy S
Hello, I'm experiencing a serious issue with my Secure Folder.

I had several folders in Secure Folder Gallery. I enabled "Hide folders" and moved some files into a hidden album. After that, the folder became empty. I can still see the folder name in Secure Folder → My Files, but no items are inside.

I already tried the following steps:

Restarted the device

Unhid folders

Checked "Show hidden files" in My Files

Used Smart Switch to back up and restore Secure Folder

Looked for .nomedia or hidden folders manually

None of these steps brought the files back.


Thank you for your assistance.
1 Comment
MrSajjadShah
Active Level 3
Galaxy S
I sent some videos and photos to peivate folder within secure gallary.
When i opened private folder it shows empty.
I added more images but still nothing is shown in private folder.
I hide unhide private folder,
Restarted the device
Cleared the cache
All possible i have done but nothing.
0 Likes