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Original topic:

Secure folder backup problem

(Topic created on: a month ago)
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HanzlaAmjid
Active Level 1
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Galaxy S
I have previously backed up my secure folder data to Samsung Cloud prior to performing a factory reset. Following the reset, I attempted to restore approximately 2.5GB of data. Samsung Cloud indicates that the restoration was successful; however, the data is not visible within my secure folder. Could anyone provide assistance with this issue?

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