Samsung S22 Preorder gift

[GeneralFranky]

I preordered S22 and have yet to receive Buds 2 gift. I was told to wait till 15th and then extended to 20th and now when I have contacted samsung customer service they asked me for details which I provided and then there was no reply? What kind of service is this?

[danish22]

Same with me still waiting

[GeneralFranky]

They are not even replying what kind of customer service is this?

[eyeshabutt]

Okh Dear member inshaAllah you Got your earbuds with in 15 days
Because these Days samsung full on focus Galaxy A series Launching Events. Recent Samsung launch A13 A23 A33 A53,,, now coming days samsung launch A73. And After launching Complete A series samsung Again focus S22 and these preorder gifts 🎁 Am sure you r clear now

[GeneralFranky]

I'm pretty sure you are not from samsung's official support so why give false claims on their behalf?

[mutahhar_bm]

I also don't understand why this person claims to be from official support and gives statement on their behalf.

[Muaaz19]

Leaving the high class customer unsatisfied launching another series waoo I must say what marketing head or team you have

[Faiz0301]

Yes

[Adnanjapan]

Anyone got the redemption voucher

[GeneralFranky]

They are not even replying anymore I don't know how can such a huge company have such an unprofessional support team