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Original topic:

S24 Ultra: AI assistants keep popping up automatically with wired usb connection

(Topic created on: 10-11-2024 11:37 AM)
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adnansaziz
Active Level 2
Options
Galaxy S

Google Assistant, Bixby and Gemini keep popping up when wired connection through USB is used.


I have a new samsung S24 Ultra. I use the USB charging port to connect my wired headphones and car audio system with my phone. 


Every time I plug my wired headphones/external speakers in and start playing audio, the AI assistant (any of the above I use as my default) pop up pausing any other activity. Sometimes it starts saying something over the music pausing and interrupting it every couple of seconds.


My problem: I have disabled, turned off and removed all possible instances and ways of interacting with all of the above three assistant apps but I still get this pop up pausing my music every few seconds. This is extremely frustrating and I cannot find a workaround.


I have removed google assistant as the default digital assistant app and disabled it. Also removed Bixby as well as uninstalled Gemini, in fact, I have selected "none" as my assistant app but to no avail. It still pops up asking me to select an assistant or download one. 

I have removed all permissions granted to these apps including microphone etc. and also blocked notifications from all of them. I've gone into the assistant settings and cleared their cache. I've practically disabled them but still they pop up. I've uninstalled the ones I could but they still pop up telling me to install it. 


I have done everything possible at my end yet still every time, this thing pops up whether it's activated or not. I've reset all phone settings including hard resetting my phone but to no avail. 


This only happens when connecting phone through USB port. This problem doesn't exist when external speakers or headphones are connected through Bluetooth.


I've checked online on multiple forums and it seems I'm not the only one experiencing this issue. This is a legitimate issue affecting a substantial number of Samsung users with little to no online solutions.
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5 Comments
EBXXD_M
Active Level 6
Galaxy S
Try going into the assistant settings or clear their cache
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adnansaziz
Active Level 2
Galaxy S
Done that as well. Still it happens.
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EBXXD_M
Active Level 6
Galaxy S
You should see a mobile shop or something
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adnansaziz
Active Level 2
Galaxy S
It's not a hardware issue. It's a software issue. One UI issue.
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EBXXD_M
Active Level 6
Galaxy S
Agreed
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