I recently updated my Samsung Galaxy S21 Ultra with the latest security patch, dated October 1, 2024. Subsequently, I have experienced instances of my device unexpectedly shutting off. The initial occurrence took place when the battery level was at 54%, followed by another at 26%, and a third at 96%. In each instance, I am required to connect the phone to a power source before it will power on again. Additionally, the power button is unresponsive during these shutdowns, although the device functions normally during regular usage, enabling it to turn on and off as expected.
Try Safe Mode: Boot your device into Safe Mode to see if the issue persists. Optimize Your Device: Ensure that your device is optimized for better performance. Raise an Error Report: Launch the Samsung Members app. Tap on Support, then scroll down and select "Send feedback." Tap the "pen button" and choose Error reports. If the problem continues, you can also visit the nearest service center for further assistance.
I am having the same issue and it's only started in the last 7 to 10 days, maybe after a recent October 18 update. I have the regular Galaxy S21. It will just randomly jump huge percentages from lets say 76% to 52% to 18% and immediately shut off. Other times it shuts off at random times, 32% or 27%. I have deleted apps, moved to dark mode, shut off unused features and nothing is helping.
MY TOUCH IS NOT WORKING AFTER THE UPDATE 6.1 BUT IT WORKING WITH THE PEN. IT SO HEART BREAKING FOR A SAMSUNG FAN FOR ALL TIME. I HAVE ALL THE THINGS NOW THEY ARE TELLING ME TO CHANGE THE DISPLAY IT WILL COST ALMOST 250 DOLLAR. THIS IS SO CRAZY. I AM STILL IN HOPE THEY WILL SOLVE IT WITH NEXT UPDATE.
