How to fix this. I did format and didn't fix

[shane1234]

[Ranod_Lakshitha]

Well... If it's a software issue, it should probably be resolved after the reset. If not, it's probably a hardware issue. Check with a Samsung service center for technical assistance.

[mahzal]

1.Force Restart your phone first

2.Restart your phone in Safe mode

3.Clear Camera Cache

4.Reset the Camera

5.Reset All Settings

6.Delete the system cache

7.Backup your files and reset your phone
If my answer was helpful please click the 3 dots on the right and click accept solution 🙂 😊

[shane1234]

I did everything

[SK_2000]

Do you insert a SD card?

[shane1234]

No

[Sha_zan]

I think that issue might be with its hardware.

I suggest you to Factory Reset your Galaxy device. But make sure to have all the backup files before performing it.

Use the steps below to perform Factory Reset on your Galaxy device.
Go to Settings > General & Backup and reset > Factory data reset > Reset device > Tap Delete all.

If not, visit a nearby Samsung Service Center for further assistance.

Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.

Thanks... 👍

[Lakshitha44]

It looks like a hardware issue.its better to take it to a Samsung service center

[shane1234]

Ya man