Green Line Issue

[IsharaS]

I'm from sri lanka. My phone is Samsung S21FE. I'm use that very carefully and lovely. But finally my phone have a gree line without physical damage. Since Today more than 20 sri lankan Samsung members have green line only this device. Some members told its come within 8 months. We are genuine samsung fans. That's fault you break our hearts. Do something for your samsung members for this issue. Because you are responsible for this. We hope you do something for your fans. Thank you.

[Sha_zan]

This issue primarily arises from overheating in your Galaxy S21 FE. To resolve it, I recommend adjusting your device's power settings to limit background processes and reduce heat generation. Additionally, consider removing resource-intensive apps or using a cooling fan to help maintain a lower temperature during heavy usage.

Please check out my post for clarification. I've written it very clearly, explaining the issue, its reasons, and providing a detailed solution. 👇

https://r2.community.samsung.com/t5/Tech-Expert/Green-Line-Issue-Is-it-an-update-problem-What-s-the-...

Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.

Thanks... 👍

[Lakshitha_Samod]

Now there's a free one time display replacement program for s21 series. Contact customer care for more info

[IsharaS]

S21 FE not release in sri lanka. Someone say display replacement is valid only S21 to S21 ultra.

[Devinda007]

Where?

[Lakshitha_Samod]

Handover device to any authorized Samsung service center

[pri_12]

I have contacted Samsung, they said if there are more reports S21 FE also might get the offer for screen replacement. Better to report it through mail support.lk@samsung.com.