Philster
Beginner Level 4
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4 weeks ago (Last edited 4 weeks ago ) in
Galaxy S
I can't seem to locate the call recording on my phone.
My csc is KSA. Please advise. Thank you.
5 Comments
AkashMadusanka
Expert Level 1
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4 weeks ago in
Galaxy S
KSA CSC disables call recording
Saudi Arabia (KSA) has restrictions on call
recording due to legal/regulatory reasons
Samsung disables this feature at the firmware level for such regions.
1. Open the Phone app.
2. Tap the three-dot menu > Settings
3. Look for "Record calls"
If it's missing, the feature is disabled for your CSC.
If you previously had the option and recorded calls:
1. Go to My Files > Internal storage.> Call (or
Recordings/Call)
2. OR check: Samsung Voice Recorder > Call
If my comment is helpful to you in any way, consider to select the Accept Solution by clicking on the 3 dots of the comment.
Thank you ☺️
Saudi Arabia (KSA) has restrictions on call
recording due to legal/regulatory reasons
Samsung disables this feature at the firmware level for such regions.
1. Open the Phone app.
2. Tap the three-dot menu > Settings
3. Look for "Record calls"
If it's missing, the feature is disabled for your CSC.
If you previously had the option and recorded calls:
1. Go to My Files > Internal storage.> Call (or
Recordings/Call)
2. OR check: Samsung Voice Recorder > Call
If my comment is helpful to you in any way, consider to select the Accept Solution by clicking on the 3 dots of the comment.
Thank you ☺️
Philster
Beginner Level 4
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4 weeks ago in
Galaxy S
Thank you. Yea, I tried the call app settings, but it's not there. I can't record calls now..
siyam232
Beginner Level 3
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4 weeks ago in
Galaxy S
Call long
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4 weeks ago in
Galaxy S
https://r2.community.samsung.com/t5/Tech-Expert/How-to-Change-the-CSC-Comprehensive-Guide/td-p/18933... try this. But on your risk.
If this comment helped you in any way please consider hitting the 3dot menu and accept as a solution 🙏
If this comment helped you in any way please consider hitting the 3dot menu and accept as a solution 🙏
HēiLángXD
Active Level 2
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2 weeks ago in
Galaxy S
You need to change the CSC with a call regarding enabled CSC and it will work fine. I did the same before I completely flash my phone with SLK firmware. Which may void your warranty.
