Galaxy Note 20 Ultra\Earbuds plus Redemption

[AziZ567]

The Redemption process got stuck and I am unable to complete the process as the voucher was used and the price of the earbuds was reduced to Rs. 2 but the purchase is stuck in the cart and the process is not being completed now.

#samsung 

[TalalAhmedKhan]

Same happen to me  i have wrote an email to them no response yet

 if your issue resolved please lket me know how thanks

 i am unable to process Samsung Galaxy Buds plus redemption after purchasing Samsung Galaxy Note 20 Ultra 

I was following the procedure but when selecting payment method  i have accidentally selected Jazz Cash instead of Debit/Credit Card 

And i am now unable to complete the process

First of all if that is so precise to select payment method it should not gave members any other payment option during ordering.

 There are many others begging for their galaxy buds Rs 2 page and no one is answering there

Page link:

https://www.daraz.pk/products/galaxy-buds-note-20-ultra-redemption-i165888593-s1333716780.html

My request is to resolve my issue as i donot want to loose my pre order gift because of illogical process provided by daraz

I demand to resolve my issue before the redemption scheme ends (30 sept 2020)

[AziZ567]

they usually don't reply