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Original topic:

Facing severe signal issues on my note 9

(Topic created on: 10-23-2020 05:09 AM)
464 Views
Amnayousaf
Active Level 2
Options
Galaxy Note
From few days i have been experiencing severe signal issues on my note 9. My phone is updated and i tried changing sim as well but still the problem exists. I request samsung to give an update which could resolve this dropping network issue in samsung Note 9. 
18 Comments
03008321077
Beginner Level 2
Galaxy Note
hi
0 Likes
HayatAkram
Active Level 7
Galaxy Note
reset the mobile 🤔 it may be help else ?
0 Likes
Amnayousaf
Active Level 2
Galaxy Note
i already did that. didnt work
0 Likes
Nawab_khan
Active Level 6
Galaxy Note

Your phone Modem file seems to be corrupted or problematic. Update your phone.. note 9 latest update is on way. Users in Pakistan will get it shortly. If you are facing too much problems and can not wait then reinstall current software of your phone via PC. 

Can you share some information of your phone ? about phone > software information > screen shot

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Amnayousaf
Active Level 2
Galaxy Note
last update and software informationScreenshot_20201023-114939_Settings.jpgScreenshot_20201023-114843_Software update.jpg
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Nawab_khan
Active Level 6
Galaxy Note

Your phone is configured correctly. You have to wait for a new update. Probably, it may come on coming Monday or Tuesday. New update is already rolling out in European countries.
last option is to reinstall current software via computer. if you don't know how to reinstall software then you may refer to a well known and reliable shopkeeper in your city to install it. He may charge you 500-800 Rupees.
There may be a hardware problem but it sounds me a software problem (Modem file which contains telephony related parameters and modem file corruption is a common problem in android phones).
Amnayousaf
Active Level 2
Galaxy Note
Thank you so much i will follow these steps. i hope it gets fine with the update. 😬😬😬
Nawab_khan
Active Level 6
Galaxy Note

let us know whenever your problem is resolved. You may get further help if needed.  

Amnayousaf
Active Level 2
Galaxy Note
thank you so much.