Original topic:

Error during Android 10 OTA update for Note 10+

(Topic created on: 12-27-2019 10:17 AM)
blackwizard87
Active Level 1
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Galaxy Note
I receive OTA update for Android 10 yesterday and I did the the update accordingly. But when the phone restarts after the upgrade phone got stuck in a boot loop and sent to recovery mode to reset the app configuration to their defaults. Because of that i lost lot of valued information. I would like to know what caused the problem.
2 Comments
dilum
Active Level 8
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Galaxy Note
please go to Samsung service center
blackwizard87
Active Level 1
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Galaxy Note
no point machan. already lost the data.