Fingerprint sensor stops working

[amdirr]

I often need to restart the device to avoid this 😒. Any solution?

[Dr_Sadesh_Abey · Accepted solution]

Hi have u tried updating ur phone to the latest software?

Another thing to do is to try and re-register your fingerprints. If this also doesn't work, the chances are that this might be a hardware issue which needs to be checked at a samsung authorized repair center.

I hope this helps

If my comment helped you in any way, please consider hitting the 3 dot menu and accepting my answer as a solution.

Thanks 😊😊

[amdirr]

Thnks

[Sakila_Pamudith · Accepted solution]

Reset your device👍

[amdirr]

Thnks

[Sakila_Pamudith]

Welcome bro🤜

[Janith842 · Accepted solution]

Hi, Check whether there is a software update in your phone. And also please delete all fingerprints and register your fingerprints again. And also if it is a indisplay fingerprint see whether the display is clean and restart the device and see whether it's working.

Thanks. 🙂😊

[amdirr]

Thnks

[JustMay · Accepted solution]

If restart doesn't work,Restart your phone into safe mode and try again !


If my comment helped you in anyway,you can hit 3 dots menu and accept my answer as a solution
Thank you 😊

[amdirr]

Thnks