Original topic:

J7 Prime Network issues after security patch Update

(Topic created on: 05-24-2017 12:46 PM)
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Ferja
Active Level 1
Options
Galaxy J
J7 Prime got recently updated. Since then there are a lot of Network issues. Mobile is loosing Network connectivity again and again. I am being forced to restart the mobile for getting back the network. 06000eaf-f1ae-47f5-8bb5-4444c453b6f8.jpg
12 Comments
Puneet1306
Active Level 3
Galaxy J
ihave already done the same many times.. it is not working.... LTE networks are creating issues only when we are travelling n in roaming...... other wise fine..
admin_
Expert Level 5
Galaxy J
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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Ferja
Active Level 1
Galaxy J
I have already sent you the error log..
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