Original topic:

Problem in A series with now bar.

(Topic created on: 3 weeks ago)
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Ice180
Active Level 2
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Galaxy Gallery

image

How will you fix this? The now bar interferes with notification cards while the fingerprint unlock is on. Definitely not a convenient way. So either you have to keep it like this, or you have to use just face id. None of them is a way of using.
7 Comments
Galaxy Gallery

Disable fingerprint unlock option

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Ice180
Active Level 2
Galaxy Gallery
That's not a fix. That's adjusting over something which is necessary in daily use 🤷‍♂️
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goodthings
Expert Level 5
Galaxy Gallery
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy Gallery
Your's most welcome to here.
SATYA35
Expert Level 3
Galaxy Gallery
Don't allow cards
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cs_member10
Moderator
Moderator
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Galaxy Gallery

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

Ice180
Active Level 2
Galaxy Gallery
Followed the steps accordingly. Thank you for your recognition and services.
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