Galaxy A7 (2018) came with Android 8 out of the box and got 2 major Android updates Android 9 and 10. No more major updates. Only biannual security updates.
Yeah, but they could've given one ui 2.5.. oneui 2.0 is too behind even for android 10. No live caption, no keys cafe support..etc.. that's too bad for A7👎. S9 and note 9 made it to oneui 2.5 from 2.0.
Thank you for sharing your concern with Samsung and providing us the opportunity to assist you.
This is with reference to your query regarding software update for your Samsung device.
Generally from your device settings it will notify you if there is a Software update available based on your Samsung device.
Samsung is rolls out updates time to time for the devices; however, it totally depends on the availability and compatibility of the device.
Kindly refer to the “Notices” section in “Samsung Members” application, you will be able to get further details about the eligibility and when the update will be available for your device model
Further assistance simply dial 011 SAMSUNG (7267864).
