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Original topic:

Upgrade

(Topic created on: 4/10/21 7:01 AM)
senarthna
Active Level 1
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Galaxy A
Why Samsung A7 2018 phone does not get Android 11 update  😪😥
11 Comments
nipoo
Expert Level 5
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Galaxy A
Galaxy A7 (2018) came with Android 8 out of the box and got 2 major Android updates Android 9 and 10. No more major updates. Only biannual security updates.
senarthna
Active Level 1
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Galaxy A
😪😥😥😥😥😥
SMpro
Active Level 5
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Galaxy A
Yeah, but they could've given one ui 2.5.. oneui 2.0 is too behind even for android 10. No live caption, no keys cafe support..etc.. that's too bad for A7👎.
S9 and note 9 made it to oneui 2.5 from 2.0.
nipoo
Expert Level 5
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Galaxy A
Yeah, I agree.
SLMembersHelp
Moderator
Moderator
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Galaxy A

Dear Senarathna,

Greetings of the day!

 

Thank you for sharing your concern with Samsung and providing us the opportunity to assist you.

This is with reference to your query regarding software update for your Samsung device.

Generally from your device settings it will notify you if there is a Software update available based on your Samsung device.

 

Samsung is rolls out updates time to time for the devices; however, it totally depends on the availability and compatibility of the device.

Kindly refer to the “Notices” section in “Samsung Members” application, you will be able to get further details about the eligibility and when the update will be available for your device model

Further assistance simply dial 011 SAMSUNG (7267864).

Thank you.

Samsung Sri Lanka Team

senarthna
Active Level 1
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Galaxy A
Tnx
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SMpro
Active Level 5
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Galaxy A
At least update to last one ui with android 10. That's how update should be done
SMpro
Active Level 5
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Galaxy A
What's the current oneui version ? 2.0 or 2.5 ?
senarthna
Active Level 1
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Galaxy A
2.0