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Original topic:

Software update issues (14 6.1)

(Topic created on: 12-20-2024 12:24 AM)
162 Views
zephyie
Active Level 1
Options
Galaxy A
I'm experiencing issues with my 6-month-old Samsung phone after a recent update. The screen frequently freezes, requiring me to restart it by pressing the power button. Additionally, my WhatsApp notification tone plays automatically without any notifications.

Despite performing a factory reset, the problems persist. I've ensured that my phone's memory usage is minimal, and I've taken good care of the device.

Please advise on the next steps to resolve these issues.
6 Comments
MuhammadS
Expert Level 1
Galaxy A
Just backbup ur data and reset ur phone fully hopefully it wil solve ur issue !!
MuhammadS
Expert Level 1
Galaxy A
Which phone u ahv bytheeay Mm
0 Likes
zephyie
Active Level 1
Galaxy A
A05
MuhammadS
Expert Level 1
Galaxy A
Hmm s23 ultra ly loo
0 Likes
user9992112
Expert Level 5
Galaxy A
This is very strange 😕
NomanAhmed
Active Level 7
Galaxy A
Clear cache partition. If the issue persists, back up your data with Samsung Smart Switch and hard reset your mobile.