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Original topic:

Media sound bug after getting call ring on A70 during the use of handsfree.

(Topic created on: 10-14-2023 02:37 PM)
283 Views
saf98
Active Level 3
Options
Galaxy A
Hi Everyone, 
When I am using handsfree 🎧 on my Samsung galaxy a70📱, during it if my phone rings up for a call 📞 and I attend it then I remove my handsfree from my phone automatically it doesn't change media sound to speaker instead it still shows that handsfree are plugged-in and unable to play sound 🔊through speaker🔇 moreover mic stops working and I cant listen through speaker, neither on ear nor on loudspeaker and the voice is not transmitted to the caller, phone also gets hanged.

How to solve it????
4 Comments
HasanAskari
Expert Level 1
Galaxy A
First check of any moisture or carbon issue, try changing the hands-free as it may not compatible ( some time hands-free works fine even if less compatible but results such an issue.) Hands-free has 3 connectors power, mic & speaker. Their gap between these 3 connectors make them compatible. Incompatible hands-free cases short circuit or malfunction
saf98
Active Level 3
Galaxy A
Bro those came with the phone, port looks fine?🥲
HasanAskari
Expert Level 1
Galaxy A
Can't say anything then, might be the hands-free fault. Stop using that hands-free it might cause problems in phone.
A70_user1
Beginner Level 2
Galaxy A

Hi, I am also facing same issue, if I get a call while video is running, mic and speaker will crash. Every time I have to restart the device in order to fix this issue.

Let me know if you have found permenant fix for this.

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