Original topic:

Freeze and incorrect restart

(Topic created on: 11-29-2021 08:12 PM)
198 Views
Baga96
Beginner Level 2
Options
Galaxy A
I have frequent issue in my Galaxy A50 mobile.when using,it automatically stucks(freeze) and with in 2 to 5 sec it restarts automatically.It happens frequently for past one month.If any body facing this issue please give a solution for this.I also seen this issue is found in many galaxy A and M series mobiles,which is posted in Times of India.
3 Comments
ArkTech
Active Level 6
Galaxy A
This Issue Can Be Solved When Our Galaxy A50 Take Its Last Breath After Give Us Service Of 3years 😂 R.I.P Galaxy A50 💐
( in advance ) we didn't forget your Auto Restart Issue...
0 Likes
cs-member13
Expert Level 4
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function

There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:

Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

0 Likes
Baga96
Beginner Level 2
Galaxy A
Are you kidding me? Use less comment,its already disabled
0 Likes