Solved: Finger printing doesn't work

milad999 · ‎01-12-2023

It's need calibrated but I don't know how do it please help me

Bakırçay · ‎01-12-2023

We recommend checking the results by testing under Samsung Members > Get help > Support > Diagnostics > View tests > Fingerprint recognition. If the result is "Fingerprint scanner working normally", there is nothing wrong with the sensor.

You can try the following steps for the problem;

• Make sure the Fingerprint sensor on your device is clean. (You can clean the circular fingerprint sensor with a clean and soft cloth.)

• Make sure that no accessories on your device are blocking the fingerprint sensor.
• An error may have occurred while defining your Fingerprint to your device or it may not be fully defined. We recommend that you remove the registered fingerprints and re-identify the fingerprint.

If you still have the same problems after trying the above steps, please send us a bug report on the Samsung Members app for our review. The Samsung Members team will check through your device's software and get back to you through the app. You can send a bug report via the Samsung Members application by following the steps in the link below.

https://publish.samsungsimulator.com/simulator/4d6a7070-2a73-47d6-8502-af588714f001/#!topic/yard%C4%...

Thanks.
MOD

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Anonymous · ‎01-12-2023

what do you need help with?calibration of what?

ᴛᴀᴠşᴀɴʟɪʟᴇʙʟᴇʙisi · ‎01-12-2023

Arkadaşımız bunu demek istemiş "Parmak izi çalışmiyor Kalibre edilmesi gerekiyor ama nasıl yapacağımı bilmiyorum lütfen bana yardım edin"

ᴛᴀᴠşᴀɴʟɪʟᴇʙʟᴇʙisi · ‎01-12-2023

try deleting the fingerprint location, if not, try resetting your phone.

milad999 · ‎01-12-2023

Please check

Screenshot_20230112-175132_Software update.jpg

milad999 · ‎01-12-2023

Other applicants doesn't work

Screenshot_20230112-175410_Samsung Health.jpg

UygarA52_4G · ‎01-12-2023

Your phone's software is, isnt original. Go to a Samsung Center

Anonymous · ‎01-12-2023

Merhaba. Cihazı sıfırlamanı tavsiye ederim. Ayarlar> genel yönetim> sıfırla> fabrika ayarlarına sıfırla.
Sıfırlama işleminden sonra sorun düzelmez ise kontrol edilmesi için cihazı Samsung yetkili servis merkezine teslim et servis bilgisi için Samsung müşteri hizmetlerini ara. 4447711

Vanli065TabA7veA13 · ‎01-12-2023

Adam ingilççe konuşuyor sen neden türkçe yazıyon??🤣

Anonymous · ‎01-12-2023

Türk olduğum için Türkçe yazıyorum Yabancı dil bilmiyorum. Ama kısmen Anladığım kadarıyla sanırım yazılımla ilgili yazılım güncellemeleri hakkında bir sorun yaşıyor gibi.

Original topic:

Finger printing doesn't work

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