rizwan_Attari
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04-05-2023 06:33 PM in
Galaxy A
I have samsung galaxy A53 5g. It has a problem of auto scroll in reverse direction when i lift up the finger. I have tried it without the screen protector as well but same issue. Turned off the touch senstivity as well but nothing helps. I have to make finger very precise to overcome but happen most of the time. Any suggestion please
4 Comments
aakashnawab7
Active Level 9
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04-05-2023 10:21 PM in
Galaxy A
Do you face this issue while Charging ?
Or you face this issue only when you're Charging/not Charging your phone ?
Check if it has any link with Charging or not.
Or you face this issue only when you're Charging/not Charging your phone ?
Check if it has any link with Charging or not.
rizwan_Attari
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04-05-2023 11:03 PM in
Galaxy A
No. It has no link with charging
aakashnawab7
Active Level 9
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04-06-2023 03:00 AM in
Galaxy A
Then type *#0*# in dialing pad. It will open a diagnostic window. From there go to TOUCH and thoroughly check touch problem by tapping, sliding your fingers.
If you find any miss touch, or ghost touch, or auto Scroll there. Take your device to Samsung Service center, and show your problem there using this diagnostic window.
If you find any miss touch, or ghost touch, or auto Scroll there. Take your device to Samsung Service center, and show your problem there using this diagnostic window.
Errfan
Beginner Level 2
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04-08-2023 04:51 PM in
Galaxy A
Run the diagnostic menu.
