cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

latest beta of s23 ultra - 7th october 2023

(Topic created on: 10-07-2023 04:41 PM)
163 Views
sheikhsuhaib92
Active Level 4
Options
Discussions
- the AOD clock resets to default by itself after the phone restart and then returns back to the end user picked design once you unlock the smartphone and lock it back
- the only visible improvement here is in the procession speed of the phone which has reduced the input lags
- the colors on the screen have been affected badly because samsung for some reason keeps experimenting in a weird manner with the display contrast and colors
- the same color balance and low contrast has severly affected the quality of hd videos on facebook.instagram photos and videos appear dull and media on netflix has suffered equally even though one has subscribed to premium 4k content
DEAR SAMSUNG , please address this contrast and color balance issue immediately as it robs the premium experience for the end user
1 Comment
IndiaBetaTeam
Moderator
Moderator
Options
Discussions

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes