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Original topic:

charging issue

(Topic created on: 09-04-2020 06:58 PM)
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zaheer12234
Active Level 1
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I have problem with fast charging of Samsung galaxy A71..please anybody help

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Solution
imranYaqoob
Expert Level 5
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hopefully problem ended and tap on my comment dots : accept soultion

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13 Comments
imranYaqoob
Expert Level 5
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Please follow the below mentioned steps to resolve the issue:

> Samsung recommends charging the device with original charger, kindly use the samsung charger

> Perform interactive check of USB (Samsung Member app>>Get help>>Interactive check>>USB)

> Follow standard battery charging procedure (charge a fully discharge battery in Switch-off mode up to 120 ~ 150 min) 

> Perform reset settings of device (Settings>>General management>>reset>>reset settings

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zaheer12234
Active Level 1
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i did all the procedures..only have to do number 4..i mean reset settings..but if the problem does not solved after doing all these then what should i do???
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Solution
imranYaqoob
Expert Level 5
Community Guidelines
hopefully problem ended and tap on my comment dots : accept soultion
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zaheer12234
Active Level 1
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Imran yaqoob bro the problem does not solved ...
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zaheer12234
Active Level 1
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bro no 3 point solved my problem
imranYaqoob
Expert Level 5
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zaheer brother on my 1st comment dots also accept the soultion and thanks for accepting
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kasnas
Active Level 3
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have you option for call recording in your phone
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zaheer12234
Active Level 1
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yes
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kasnas
Active Level 3
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which phone you have
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