Original topic:

Problems with s7 edge

(Topic created on: 10-08-2017 05:43 AM)
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Tiffany876
Beginner Level 2
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جالاكسى S
I am having a problem with my s7 edge. When I select a picture for my home screen and apply it,it says for a while then reverts to the pre-programed home screen the phone came with. Also when I'm playing music, listening voice notes or watching a videos the phone keeps pausing as if it was buffering or on pause and I have to tap the screen all the time for whatever I'm watching to continue. Help please!!
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GasserAtef
Active Level 5
جالاكسى S
it's probably an app you downloaded that's doing all of this. check the apps you downloaded recently and uninatall them and see if the issue is fixed. if not then factory reset is your best option
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Tiffany876
Beginner Level 2
جالاكسى S
I tried it and it worked...thanks a million
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GasserAtef
Active Level 5
جالاكسى S
you're welcome but just for my own curiosity
which one worked? factory reset? or uninstalling the apps?
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Tiffany876
Beginner Level 2
جالاكسى S
uninstallation of a couple apps
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GasserAtef
Active Level 5
جالاكسى S
okay thank you
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