Sensors of Galaxy Watch Stopped Working

[Charbel12]

After 1 year of using Samsung Galaxy Watch the sensors just stopped working suddenly (no HR, no steps no wakeup sensor nothing), I took it to the authorized samsung dealer at our country he said that this is a motherboard problem and should be replace along with the back cover for 170$ and the warranty just expired.

I was so disappointed and I think that this product is not durable and longlasting and I will no make the same mistake again and buy a new samsung watch.

[Samsung_Expert]

Dear valued customer

Thank you for contacting Samsung Levant 

we extremely apologize for the inconvenience that you are facing 

kindly check if the watch is up to date and try to reset your watch 

if that did not work then service is needed as we recommend you to refer to the nearest authorized service center to repair it 

[Nidalhajj]

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