Unable to open pdf files in galaxy note 10 plus

[vis123]

Suddenly unable to open pdf files in note 10 plus  and showing error like can't find file..invalid format and can not open as no internet connection .

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[ankush13]

Same problem is coming for me as well

[ankush13]

Same

[teibor]

my samsung galaxy note 10 plus finding problems to open pdf file

[Lalli70]

Same problem