Who can solve my device problem

[NipunSulakshana]

My device showing earphone is already plugged in 

I do .reset phone

 . Clean the jack port

[NipunSulakshana]

I do but not work

[NipunSulakshana]

How can I claim warranty for my device

[Ranod_Lakshitha]

Hi... probably it'll be a hardware issue. Check with a Samsung service center near to you and get technical assistance.

[NipunSulakshana]

Thank you brother

[Sha_zan]

I think that issue might be with its hardware.

I suggest you to Factory Reset your Galaxy device. But make sure to have all the backup files before performing it.

Use the steps below to perform Factory Reset on your Galaxy device.
Go to Settings > General & Backup and reset > Factory data reset > Reset device > Tap Delete all.

If not, visit a nearby Samsung Service Center for further assistance.

Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.

Thanks... 👍

[NipunSulakshana]

Thank you broher

[NipunSulakshana]

Can I claim warranty for my device

[Sha_zan]

Yes, you can only do that if your device still has a warranty.

Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.

Thanks... 👍

[NipunSulakshana]

I buy it 2022 3 22