Dami
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05-05-2025 07:11 AM in
Tech Expert
I am using A55 5g, i have issues with dropping signal when i make a call some times other person cant hear my voice, when i use data every 30mi 40 min i loosing 5g 4g and it saws me e, is it with software or hardware issues
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05-05-2025 07:28 AM in
Tech Expert
Are you using the latest software update? Are you using VoLTE?
Dami
Beginner Level 3
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05-05-2025 09:06 AM in
Tech Expert
no i off it
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05-05-2025 05:21 PM in
Tech Expert
So when you are off the VoLTE, data connection is lost when making a call, and it will go through 2G connection, and most of the connection providers (ISP) disconnect the service. So that's why you get the disconnected and signal drops. Turn on the VoLTE, if not turn on call the support center and inform them to turn the service on.
If this comment helped you in any way please consider hitting the 3dot menu and accept as a solution 🙏
If this comment helped you in any way please consider hitting the 3dot menu and accept as a solution 🙏
Sakila_Pamudith
Expert Level 5
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05-05-2025 08:21 AM in
Tech Expert
Did you try a ISP
Janith842
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05-05-2025 10:49 PM in
Tech Expert
Turn on the VoLTE otherwise Data connection will be lost when making a call. It will use like 2G signal and the ISP will disconnect the Service.
Turn on the VoLTE and your problem will be solved. If you are using dual sim. Turn on VoLTE for both SIMs.
If my comment helped you in any way. Please consider hitting the 3 dot menu of my comment and accept it as a solution. It helps me a lot.
Thank you. 😊
Turn on the VoLTE and your problem will be solved. If you are using dual sim. Turn on VoLTE for both SIMs.
If my comment helped you in any way. Please consider hitting the 3 dot menu of my comment and accept it as a solution. It helps me a lot.
Thank you. 😊
YashodhKR
Active Level 4
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05-06-2025 04:47 AM in
Tech Expert
Well, enable all the network types in settings, and then it would be fine!
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05-06-2025 08:25 AM in
Tech Expert
Who is the ISP dialog ?
