Original topic:

RCS chat feacher is not enable in samsung massagers

(Topic created on: 09-05-2022 10:32 AM)
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Samanthas
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Tech Expert

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I am not a fan of Google messages but the most important thing that I can use Google message something very similar like WhatsApp which are in photos emojis blah blah blah

Same feature is there in Samsung message app but not able to enable it
It's always says that registration fail

I try to contact Sri Lanka technical support through WhatsApp and through voice call Nothing from their suggestion work

Afterwards I went to Samsung repair centre this is they will make an update which will be fix the issue but nothing happened

The ask me to Endo the device so they can send it to the Samsung head office for the investigation

Somebody has an idea for experience on this for solution on please comment
10 Comments
Tech Expert
RCS massage working fine bro .Screenshot_20220906-090014_Messages_5949_1662435015.jpg
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Tech Expert
Cannot be switched on . Check the imGers now Screenshot_20220906-042202_Messages.jpgScreenshot_20220906-042216_Messages.jpgScreenshot_20220906-042209_Messages.jpg
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kavi_04
Active Level 5
Tech Expert
Theres a problem with some networks bro.

In my phone When I turn on mobile data using dialog sim and. Set the default message sim to dialog. Then the service working fine.

But when i turn on mobile data using airtel sim and set sms sim as airtel, it won't work. Sometimes it says registration failed.
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kavi_04
Active Level 5
Tech Expert
Try setting your data network sim and default message sim to one network and try registering again
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Tech Expert
Thanks dude
I'm using only one one sim card which is dialog . All data and voice through dialog .
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azardeen_28
Active Level 6
Tech Expert
Can you clear the app cache and try?
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Tech Expert
I did , even I reset the settings and factory reset as well.
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Tech Expert
Hi... have you checked with a different network provider?
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Tech Expert
I have log error report from samsung memeber app. Text through WhatsApp and visited a service point.
Neither helps me to fix this issue
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