Original topic:

My Galaxy app

(Topic created on: 04-24-2022 06:43 PM)
497 Views
Mediwake
Active Level 1
Options
Tech Expert
I'm trying to log into my Galaxy app. Could not login due to OTP is not receiving. What can I do for this issue.. please help me! 
11 Comments
GAJAN_Rajasek
Expert Level 5
Tech Expert
Hi bro
The same issue for me... 😔 I also tried several times. But still not available to me. One time I tried a 4 or 5 in the early morning. I got it. I think you have to have internet speed to get it. Let me tell you an idea, do it. Try the internet on whatever number you type. I did the same.

If this isn't working, delete that apps' data....

Thank you 😊

If you have any help with this comment, click on the 3 dots at the top right of my comment and press "Accept Solution" to accept my comment ...
Mediwake
Active Level 1
Tech Expert
Will see
GAJAN_Rajasek
Expert Level 5
Tech Expert
Sure
Tech Expert
Hi, Check this out. https://www.samsung.com/us/support/troubleshooting/TSG01001496/. If you found my comment useful, kindly click on the 3 dots and select "Accept Solution"
Thank you 👍
Tech Expert
Try these steps,
1. Go to setting > apps > search for Galaxy Store app
2. Clear cash, clear data and force stop and then go to recent apps and close all the background running apps.
3. Off data and sync from notification panel
4. Go to settings > About > Reset > Reset network and setting once done that restart your device.
5. Now again On the Sync option from the notification panel and then on data and now open the Galaxy Store And try .

If you found my comment useful, kindly click on the 3 dots and select "Accept Solution"
Thank you so much 😊
Mediwake
Active Level 1
Tech Expert
I did that. But there is no good outcome. 😕
Tech Expert
We will find about it more I think it's due to an update delay for the Galaxy Store so will hope that they will send and update to fix it
0 Likes
Tech Expert
Have you got this message ?
Screenshot_20220425-193847_Galaxy Store.jpg
0 Likes
Mediwake
Active Level 1
Tech Expert
Yes dear I have received.