● Head into Settings - About Phone - Software Information - Service Provider Software Version
Take a sceenshot of the code that appears or type it if it is not KSA it means your device isn't saudi version and most likely from a country that does not support the service such as Iraq or Morocco.
● You can change the CSC code to KSA using the Samfirm tool if your device has the same model as the saudi version
Model Name: SM-S928B
The change method requires a PC or laptop
The CSC code for Saudi Arabia is KSA with the capital letters
