Original topic:

update made my device running in higher temperature

(Topic created on: 01-22-2021 09:17 PM)
409 Views
gihankavinda
Active Level 3
Options
Galaxy S
I got this update today. 

 Build Number : G985FXXU5CUA3
Android version : R(Android 11)
Release Date : 2021-01-20
Security patch level : 2021-01-01

After this update my S20 plus device generate more temperature than usual. This is not a normal thing. It get hot easily when even doing simple things

8 Comments
Galaxy S
After a update its better to clear cache partition. Can you clear that and check?
gihankavinda
Active Level 3
Galaxy S
i will
Galaxy S
It's better check your settings for what are the newly added features. Because of those feature it can be happens too.

If it and cache partition clearing not working try settings reset and factory reset. If not contact nearest customer service center.
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gihankavinda
Active Level 3
Galaxy S
how to chean it ? I don't know to find the option
Galaxy S
This video exaplains how to do that.

https://youtu.be/dt5BENGhCmE
gihankavinda
Active Level 3
Galaxy S
thank you very much 🙏
Cheers_bruh
Expert Level 1
Galaxy S
May be some of your settings changed after updating...better revisit battery usage and device management to see what new features and altered settings...
gihankavinda
Active Level 3
Galaxy S
oක්.thanks