Nara95
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05-10-2023 10:58 AM in
Galaxy S
My mobile signal keeps dropping time to time. (Going to emergency calls only) Changed to different SIMs but still issue is there.
Anyone know a reason to this?
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3 Comments
Solution
Sakila_Pamudith
Expert Level 5
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05-10-2023 01:23 PM (Last edited 05-10-2023 01:26 PM ) in
Galaxy S
Hi 👋
I have few reasons
1. May be low coverage
2. Some times cause vpn app
3. May be signal band damages
4. Finally May be it's a mother board issue
First of all to make sure it isn't a mother board error try these steps
*change a sim/isp with another
*make sure any other 4G phones receive good strength of mobile signals(same isp)
*are you sure the newer hit the ground /are you sure no any damage on housing around the signal antennas then if anything didn't change reset network settings and restart your device.
Now if any didn't change connect phone to a wifi connection and if wifi works normally i guess you have a mother board issue/ signal ic issue
Then do you have remaining warranty period then claim it or it isn't visit nearest samsung customer service center
So if my comment is useful for you, use the 3 dots in my comment for accept my comment as a solution. 😉 👍
I have few reasons
1. May be low coverage
2. Some times cause vpn app
3. May be signal band damages
4. Finally May be it's a mother board issue
First of all to make sure it isn't a mother board error try these steps
*change a sim/isp with another
*make sure any other 4G phones receive good strength of mobile signals(same isp)
*are you sure the newer hit the ground /are you sure no any damage on housing around the signal antennas then if anything didn't change reset network settings and restart your device.
Now if any didn't change connect phone to a wifi connection and if wifi works normally i guess you have a mother board issue/ signal ic issue
Then do you have remaining warranty period then claim it or it isn't visit nearest samsung customer service center
So if my comment is useful for you, use the 3 dots in my comment for accept my comment as a solution. 😉 👍
Nara95
Beginner Level 2
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05-10-2023 10:30 PM in
Galaxy S
Thanks. Looks like a motherboard issue. I have tried all the other options. I have warranty and I will check with them.
Sakila_Pamudith
Expert Level 5
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05-10-2023 11:37 PM in
Galaxy S
Okay after the claim warranty make a post or dm to me😉