Green line issue

[Thiya01]

After updat my s21 green line issue Any physical damage

[AkashMadusanka]

It's so sad to say that. The only solution is replacing the display unit😞

[RISKYTAP]

Best option Buy next phone

[Wintersoldier47]

I have the issue, not sure what's the fix
. How is it a hardware issue ? I believe it's caused by the update so we will get a fix soon ? I read in India Samsung does the replacement for free of charge?

[Thiya01]

Samsung Support: The device will be eligible for FOC one-time screen replacement after the inspection only.
[23/04, 6:43 pm] Samsung Support: Therefor the device should be under three rules.
1. The device must be purchased in 3 years.
2. The device must be purchased on Sri Lanka.
3. The device want be non-effect from physical or liquid damage.

[RISKYTAP]

I am eligible where to get start 👌

[RISKYTAP]

Broda, I'm here too. I just got my line the day before yesterday 😀 I'm so happy that I'm not alone

My phone was galaxy S22U but I have S24U as a Spare phone

[Sameeraabey]

I had it done last December. It was done through Samsung agents in Colombo. However, your device should have been purchased in Sri Lanka. No need to be in the warranty period, just call and ask at the nearest Samsung center.

[prince_az_]

Is it after one ui 6.1 or before

[Mewantha]

I have using Samsung galaxy s21 for one and half year .After one year I got a updation. So I updated  then after two days a line appeared . After each update the lines are increasing and it is difficult to use the phone . It is very bad for samsung devices please make the necessary action against this and replace the screen .