Original topic:

Green Line Issue

(Topic created on: 12-08-2023 03:20 AM)
553 Views
GayanShashi
Beginner Level 2
Options
Galaxy S
Has anyone experience a vertical green line in galaxy s22 ultra? 

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I'm facing the issue after android 13 with one ui 5.1 update and currently I'm using one UI 6 and sometimes the line is disappearing. While Charging again the line appears. When I contacted Samsung, they were asked to visit an authorized service center. According to various reports, Samsung replaced the displays for free for the phones under warranty. However, in almost every case, the company refused to repair/replace the screen free to those devices that are out of warranty period. The service centers reportedly asked people with out-of-warranty phones to pay the full price for the screen replacement, which costs upwards of $250.
I'm a Samsung fan and now I really disappointed about you , Samsung. 

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7 Comments
Asanka81
Expert Level 5
Galaxy S
Contact your Samsung Sri Lanka store or authorized dealers.
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GayanShashi
Beginner Level 2
Galaxy S
I already contacted them, and they asked me to replace the screen, and the cost is too high as 1 lakh 28 thousand .
Asanka81
Expert Level 5
Galaxy S
But they have to do it. Because the problem with that green line is due to their problem and not because of the problem of the customer who bought it. If you can, inform the Samsung parent company in South Korea about this and try to get a solution.
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Galaxy S
I think Samsung Sri Lanka offering free displacement for s22 also
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GayanShashi
Beginner Level 2
Galaxy S
I already asked, and nothing 😤1702315341421.jpg
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Kugan
Active Level 5
Galaxy S
Nowadays Samsung **bleep** 😔
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Galaxy S
It's unfortunate to hear about the display issue on your Galaxy S22 Ultra. Vertical green lines can be indicative of a hardware problem. Since you've already contacted Samsung and are aware of the service center options, you might want to explore any available warranty options or consider seeking assistance from third-party repair services for potentially more cost-effective solutions. If it's a widespread issue, keeping an eye on online forums and community discussions may provide insights or solutions from others experiencing similar problems.
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