Data connectivity issues

[Riz1J]

I have a S24FE SM-S721B/DS model, and I face regular issues where my mobile data would stop working and I would need to turn on and off airplane mode to get it working again. Happens more often after a call. Tried resetting network settings and I've also tried switching to 4g only but it hasn't helped. Any advice?

[Dushan_Kumara]

Please enable the VoLTE option on the device and the ISP side also. Then, it will be fixed.

If this answer helped you in any way please consider hitting the 3dot menu and accept as a solution 🙏

[Riz1J]

Thank you for the response! I've already enabled VoLTE on the device. How do I enable on the ISP side?

[Dushan_Kumara]

Who is your ISP provider

[Riz1J]

Dialog

[Dushan_Kumara · Accepted solution]

To enable VoLTE send a message to 678 by "ACT 4GV” This will activate both VoLTE & VoWiFi in Dialog Connections

[Riz1J]

🙏 thank you, I have activated it. Let me try it for the day and see if it helps!

[Dushan_Kumara]

Sure😊

[Riz1J]

It worked I think! It's been working smoothly after activating VoLTE with Dialog. Thank you!

[Dushan_Kumara]

U're welcome 😊