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Original topic:

note 10 connection problems

(Topic created on: 03-04-2020 02:09 PM)
181 Views
Vivekvs1992
Beginner Level 2
Options
Galaxy Note
There's been a frequent loss of 4g connection with my note 10+ even though it shows 4g in the status bar.. 


Has anyone else had a similar experience? 
4 Comments
Dilli
Expert Level 5
Galaxy Note
reset your network connections. if issue not resolved it's your isp provider. reason many illegal towers are pulled down and connection is terrible everywhere.
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Anonymous
Not applicable
Galaxy Note
which network provider you are using
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Vivekvs1992
Beginner Level 2
Galaxy Note
Airtel
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Samsung_Support5
Moderator
Moderator
Options
Galaxy Note

Hi there,

 

Kindly follow the mentioned steps to resolve the issue in your device.

1) Check Network mode and set it to Auto Connect. (Settings > Connections> Mobile Network> Network mode> Select LTE/3G/2G auto connect).

2) Search for the Network Manually via following path (Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search).

3) Perform the reset network setting (Go to the settings>>general management>>reset>>reset network settings).

4) If still issue persists then we would suggest you to contact your service provider.

For further assistance, kindly visit the nearby Samsung service centre for the physical inspection of the device. The address details of Samsung Service Centres are available at our website. Please click on the link mentioned below to get more information:

http://www.samsung.com/in/support/servicelocation/

 

Regards,

Team Samsung Members

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