Original topic:

Overheating

(Topic created on: 04-25-2021 09:38 AM)
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Vronize
Active Level 2
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Galaxy Note

Is is common to have this oberheating notifications that says "I will shut down this app in 20 seconds". Im usin goodle duo, no tabs open but there is this problem

6 Comments
Solution
RecepF
Expert Level 5
Galaxy Note
Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and charger may become hot. During wireless charging or fast charging, the device
if you touch it, you can feel it is warmer. This does not affect the device's lifespan or performance and the device's normal operating range. The charger may stop charging if the battery becomes too hot.

When the device warms up, do the following:

Disconnect the charger from the device and close all running apps. Let the device cool down.
wait and start charging the device again.

Overheating of the lower part of the device may result from the connected USB cable being damaged.
Damaged USB cable with a new Samsung-approved cable.
replace.

When using a wireless charger, metal object between the device and the wireless charger,
Avoid foreign objects such as magnets and magnetic stripe cards.

Wireless charging or fast charging feature is available on supported models only.



When the device becomes hot during use

When you use features or apps that require more power, or when you run them for an extended period of time, your device may temporarily warm due to increased battery consumption. Close all running apps and do not use the device for a while.

Below are examples of situations where the device could overheat.
Depending on the applications, these examples may not apply to your model.

* During initial setup after purchase or when restoring data

* When you download large files

* When you use applications that require more power or use applications for a long time
when you run along

- When you play high quality games for a long time

- When you record videos for a long time

- When you transfer videos using the maximum brightness setting

- when you connect to TV

* When you are doing multiple jobs at the same time (or running many applications in the background)

When you use the multi window

- When updating or installing the app during video recording

- You download large files during video calls

- Record a video with a navigation app open

* Large amounts of data to sync with cloud, email or other accounts
when you use

* When you use a navigation app in the car with the device in direct sunlight

* When you use the mobile hotspot and tethering feature

* When using the device in places where the signal is weak or not receiving

* When you charge the battery with a damaged USB cable

* When the multipurpose jack of the device is damaged or such as liquid, dust, metal powder and pen tip
when exposed to foreign matter

* When roaming


When the device warms up, do the following:

* Update the device with the latest software.

* Conflicts between running applications can cause the device to heat the device
restart.

* Disable Wi-FI, GPS and Bluetooth features when not using them.

* Close apps that increase battery drain or run in the background when not in use.

* Delete unnecessary files or unused apps.

* Decrease the screen brightness.

* If the device overheats or feels hot for a prolonged period, do not use it for a while. if
If the device continues to overheat, contact a Samsung Service Center.




Device restrictions when device overheats

When the device heats up, features and performance may be limited or the device may shut down to cool
This feature is available on supported models only

* If the device is warmer than usual, the device overheating message is displayed.
To lower the temperature of the screen, the screen brightness and performance speed are limited, and the battery charging
running apps are shut down and only emergency
you can make calls.

* If the device overheats or feels hot for a prolonged period, the shutdown message will be displayed
Turn off the device and wait until it cools down.



Precautions to be taken for the working environment

Solution
RecepF
Expert Level 5
Galaxy Note
Your device may get hot due to environmental factors in the following cases. Be careful to avoid shortening the battery life, damaging the device or causing a fire.

* Do not store your device in very high or very low temperatures.

* Do not expose your device to direct sunlight for a long time.

* Do not use your device for a long time in very hot areas such as the inside of a car in the summer.
do not use or hold it.

* Do not place your device in an overheating place such as an electric heating soleplate.

* Do not use your device on heaters, microwaves, hot kitchen utensils and high pressure containers.
do not store near or inside.

* Never use a damaged charger or battery.
Galaxy Note
Ne yazdın be destan mübarek 🤣🤣🤣
oguzbaloglu
Active Level 5
Galaxy Note
Hahahahajaj
Galaxy Note
Kardeşim Türkçe yaz gerek yok İngilizce zorlamaya 🙂
Solution
Yeşilırmak
Moderator
Moderator
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Galaxy Note

Hi Vronize,

 

For us to check your device please backup your data in the device and visit the nearest Samsung Service Center

 

You can access the service contact information from the link.

 

https://www.samsung.com/tr/support/service-center/

 

Teşekkürler.
MOD

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