Original topic:

Camera issue

(Topic created on: 04-17-2020 12:03 AM)
Thilina75
Active Level 3
Options
Galaxy Note
I use Glaxy Note 10 phone. This is the 1st Samsung phone I have ever brought aftert using iPhone over a decade. Unfortunately I am experienceing troubles with my camera at 1st six month of using the phone. 

Could you tell me why the photos I take in normal and zoom mode looks blury? And how to fix it please. I cleand the camera, updated the camera app, cleared the cash, also checked in safe mode as well, still the photos looks so blury. PLEASE SEE ATTACEHD PHOTOs
 FOR YOUR REFERENCE.

PS-: This occurs at normal focus and zoomed. In wide angle mode photos looks okay.

 Yours sincerely, 

Thilina.

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12 Comments
DANP
Active Level 4
Galaxy Note
is device dropped or drain in water?
Thilina75
Active Level 3
Galaxy Note
no, i have never dropped it or exposed to water
0 Likes
Galaxy Note
Does your camera looked straight to the sun many times? Or to any other very bright full thing?
Thilina75
Active Level 3
Galaxy Note
no, it is same if I clicked inside home.
0 Likes
Galaxy Note
I asked previously? Does it in the past? High brightness cause camera sensor to malfunction
Thilina75
Active Level 3
Galaxy Note
no, in the past it was okay. check the attached photo. Thanks.
0 Likes
nipoo
Expert Level 5
Galaxy Note
You have clear the camera lenses. Contact the service center when they are available.
Thilina75
Active Level 3
Galaxy Note
Will do, thank you.
Benjaminben
Active Level 7
Galaxy Note
the thing is the phone is exposed in sunlight. it causes the lens to blur you have to change camera module in samsung service centre.. if u have warranty go change it..