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Original topic:

Samsung Galaxy M02S Update

(Topic created on: 06-07-2021 12:33 AM)
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TharushaIndumina
Expert Level 1
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Galaxy M

image

I haven't received a single update since the February update. Is there a problem with the phone?

2 Solutions


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Solution
SLMembersHelp
Moderator
Moderator
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Galaxy M

Dear Anura,

Greetings of the day!

Thank you for sharing your concern with Samsung and providing us the opportunity to assist you.

This is with reference to your query regarding software update for your Samsung device.

Generally from your device settings it will notify you if there is a Software update available based on your Samsung device.

Samsung rolls out updates time to time for the devices; however, it totally depends on the availability and compatibility of the device.

Kindly refer to the “Notices” section in “Samsung Members” application, you will be able to get further details about the eligibility and when the update will be available for your device model

Further assistance simply dial 011 SAMSUNG (7267864).

Thank you.

Samsung Sri Lanka Team

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Solution
noahm
Active Level 8
Galaxy M

No, there are no updates released yet for Sri Lanka after the Feb security update for M02s.
It's not a phone issue. M02s is getting quarterly updates. So your next update is coming soon.

India just got the Android 11 + One UI 3.1 upgrade + April security update all in ONE update for M02s last month, which had the Build Number: M025FXXU2BUDC.

I suppose you are still in Build Number : M025FXXU2AUC1.
It's normal. You don't have to worry. 

You can always refer the M02s update releases document for Sri Lanka to cross check if any updates are there:
https://doc.samsungmobile.com/SM-M025F/SLK/doc.html

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3 Comments
Solution
SLMembersHelp
Moderator
Moderator
Options
Galaxy M

Dear Anura,

Greetings of the day!

Thank you for sharing your concern with Samsung and providing us the opportunity to assist you.

This is with reference to your query regarding software update for your Samsung device.

Generally from your device settings it will notify you if there is a Software update available based on your Samsung device.

Samsung rolls out updates time to time for the devices; however, it totally depends on the availability and compatibility of the device.

Kindly refer to the “Notices” section in “Samsung Members” application, you will be able to get further details about the eligibility and when the update will be available for your device model

Further assistance simply dial 011 SAMSUNG (7267864).

Thank you.

Samsung Sri Lanka Team

Alex_Cruz
Active Level 4
Galaxy M
You gotta stop copy paste same message over and over again
Solution
noahm
Active Level 8
Galaxy M

No, there are no updates released yet for Sri Lanka after the Feb security update for M02s.
It's not a phone issue. M02s is getting quarterly updates. So your next update is coming soon.

India just got the Android 11 + One UI 3.1 upgrade + April security update all in ONE update for M02s last month, which had the Build Number: M025FXXU2BUDC.

I suppose you are still in Build Number : M025FXXU2AUC1.
It's normal. You don't have to worry. 

You can always refer the M02s update releases document for Sri Lanka to cross check if any updates are there:
https://doc.samsungmobile.com/SM-M025F/SLK/doc.html