Original topic:

Problem

(Topic created on: 11-04-2022 07:58 PM)
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Madagasker
Active Level 3
Options
Galaxy M
My galaxy M32 phone doesn't have video ditor.. in past i edit video in my original gallery app... but now it was changed.. i don't know how.  Now it changed to edit lit appMy galaxy M32 phone doesn't have video ditor.. in past i edit video in my original gallery app... but now it was changed.. i don't know how. Now it changed to edit lit app
8 Comments
Solution
Galaxy M
Hi 👋
Try these steps. One time i got that issue
1. Clear the gallery app storage
2. Restart your device
3. If any step didn't fix that issue just reset your device and backup your data to micro sd card using smart swich or use cloud 😉

So if my comment is useful to you, use the 3 dots in my comment for accept my comment as a solution. 😉 👍
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Madagasker
Active Level 3
Galaxy M
But can't delete gallery app.. after you rest the phone is your problem solved?
Galaxy M
Yes it fix to me.Gallery app can't uninstall, just clean the storage. For clean the storage try these steps

1. Touch and hold gallery app
2. You will see (i) sign in the top of right corner
3. Select the storage and open it
4. You will see clear data in the bottom of left side

So if my comment is useful to you, use the 3 dots in my comment for accept my comment as a solution. 😉 👍Screenshot_20221104-134737_Settings.jpgScreenshot_20221104-134732_Settings.jpgScreenshot_20221104-134725_One UI Home.jpg
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Madagasker
Active Level 3
Galaxy M
Thank you 😊
Solution
Sha_zan
Expert Level 2
Galaxy M
I suggest you clean up the cache and the data in the gallery. Heading to Settings >> Apps >> Gallery >> Storage >> Clear cache and data.

Otherwise, resetting your Galaxy device is the only option. But be sure to have all backup files before you do.

If the problem still exists, it will definitely be solved with upcoming security patch updates.

Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.

Thanks... 👍

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Madagasker
Active Level 3
Galaxy M
Thank you 😊
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Sha_zan
Expert Level 2
Galaxy M
My pleasure 😁
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Galaxy M
Hi... Did it work after the data & cache clearance of Gallery?
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