Original topic:

samsung a21s Back camera focusing issue

(Topic created on: 02-14-2021 10:02 PM)
Sahanma
Active Level 1
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Galaxy A
My samsung galaxy a21s phone's back camera doesn't focus well. I can't capture on a near object, the camera images are always blured. Please advice me how can I fixed it.
18 Comments
nipoo
Expert Level 5
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Galaxy A
Clear camera app files from setting and check again.

If the above step is not worked then install another camera app available in play store and check. If it is working then have a problem with the camera app. Try resetting the device.

But if both are not working then has a hardware issue and contact the nearest customer service centre.
Sahanma
Active Level 1
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Galaxy A
ok I'll try thank you
Sahanma
Active Level 1
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Galaxy A
I have tried, both these are not working. snap chat, instergram all cameras have same issue, they also didn't focus on a image
nipoo
Expert Level 5
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Galaxy A
You can try resetting your device. But it better to contact the nearest customer service centre.
Sahanma
Active Level 1
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Galaxy A
I live in dehiwala, actually I don't familiar with the customer care support of samsung. Please let me know from where i can find samsung customer care service center?
nipoo
Expert Level 5
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Galaxy A
It's near to you.

Samsung Repair Center
0112 583 383
https://maps.app.goo.gl/qN3kznSz8Cq5hN8b6
Sahanma
Active Level 1
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Galaxy A
thank you
Eovinok
Active Level 1
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Galaxy A

Sir this must be a problem with the A21s device itself as I saw another post little before with same error in A21s ?

nipoo
Expert Level 5
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Galaxy A
Yeah, I think so.

(Don't call me as sir. I'm not from Samsung Sri Lanka. Get me as a friend.)