Samsung Health app does not count steps

[SanjeewaKolambage]

Im using samsun A50 and samsung health app does not count steps since 14 april 2020. I have unstalled and reinstalled app but not yet it working and also i have cleared cache memory. What are the reasons for this issue. Is this app issue or sensor issue?. 

[ES370z]

I think it's sensor problem.🙁

[SanjeewaKolambage]

Thanks

[SHΛN]

If sensor issue, you can check installing another health app (Google fit)

[SanjeewaKolambage]

Thanks, i ll check🙏🙏

[SanjeewaKolambage]

google fit also doesn't count steps. 😥😥

[Thusharara]

please report in error report with logs.

[SanjeewaKolambage]

ok dude