Camera is not working after software installation.

[Thenudezoysa]

Hi I recently installed firmware to my SAMSUNG GALAXY A50 and then my camera is not working afterwafterwards. It shows blank and then say not responding. I am sure that I installed the correct firmware. Can you help me to solve this issue? Thank you so much.

[Sha_zan · Accepted solution]

I think that issue might be with its software. (Bug)

I suggest you to Factory Reset your Galaxy device. But make sure to have all the backup files before performing it.

Use the steps below to perform Factory Reset on your Galaxy device.
Go to Settings > General & Backup and reset > Factory data reset > Reset device > Tap Delete all.

Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.

Thanks... 👍

[Thenudezoysa]

I already factory reset my device as still not working

[Lahiru_Malshan]

Do you still face the same issue?

[Thenudezoysa]

Yes

[Lahiru_Malshan]

Have you checked whether the firmware version is Europe or Asia before flashing?

[Thenudezoysa]

yes. i searched region as slk and downloaded 2022.11 slk version one. i even factory reset the phone but still not working