Original topic:

Spotify

(Topic created on: 12-02-2020 09:40 AM)
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Joseph23
Beginner Level 2
Options
Bixby
When I try to use Spotify through Bixby on my S20 FE, it says this capsule isn't available
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6 Comments
Miatham
Expert Level 5
Bixby
Did you link your Spotify account with Samsung Bixby ?

Screenshot_20201202-114737_Spotify_19634.jpg

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Joseph23
Beginner Level 2
Bixby
Yes, it still says "This capsule isn't available on your device yet. Check back soon."
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samsungksa1
Moderator
Moderator
Options
Bixby

Thank you for contacting Samsung KSA

kindly check the links below :

https://www.samsung.com/us/support/answer/ANS00078788/

https://support.spotify.com/us/article/bixby/

also you can set a routine by using Bixby routine too

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Joseph23
Beginner Level 2
Bixby
I tried all suggestions but it's still saying that the capsule isn't available

Screenshot_20201202-212837_Bixby Voice.jpg

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samsungksa1
Moderator
Moderator
Options
Bixby

Thank you for contacting Samsung KSA

dear could you please send us an error report with the pictures in order to follow up with your case

and from where did you purchased the device and with the last update version you have

thank you

Hope you and your family staying healthy and safe!

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Joseph23
Beginner Level 2
Bixby
Hi, when I use the bixby function "play music on spotify" it replies "this capsule isn't available on your device. I bought the device in Saudi Arabia, Riyadh. My last update was 18 November

Screenshot_20201203-141820_Bixby Voice.jpg

Screenshot_20201203-142034_Bixby Voice.jpg

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