Original topic:

s8 fast charging problem

(Topic created on: 11-28-2018 07:58 PM)
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MahmoudSameh
Beginner Level 2
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جالاكسى S
Hello, I am facing a problem with my s8 phone fast charging ,sometimes fast charging is not working properly as shown in the pic.

56d68a29-4483-4276-b7f4-014d9fd5a793.jpg


This Problem happened after downloading new software update ( 6××MB)

I made a factory reset, and the problem got fixed. BUT after downloading new software update the problem appeared again I went to customer support, but they couldn't find a clue except factory reset. The charger is working fine.

How can I solve this problem? It's not acceptable to buy a new phone a charge the phone in 5 hours !! 
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5 Comments
MuhammadYosri
Expert Level 5
جالاكسى S
ممكن تستني تحديث جديد يحل المشكله
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MuhammadYosri
Expert Level 5
جالاكسى S
عموما اذهب الي
settings>device maintenance>battery>advanced
وتحقق من ان الشحن السريع يعمل
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MahmoudSameh
Beginner Level 2
جالاكسى S
هو الغريبه اني لما بدخل علي ال
settings
بيبقا شغال شحن سريع
و بردوا استنين لحد ما تحديث جديد ينزل عشان يحل المشكله بس للاسف بقا ياخد وقت اطول فل شحن
هي المشكله دي مش بتطلعلي علطول احيانا بتحصل و احيانا لا
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sherifabdu
Active Level 6
جالاكسى S
غير دخول الكابل فى الموبيل
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Mando74
Beginner Level 2
جالاكسى S
عرفت حل المشكلة عشان انا كمان عندى نفس المشكلة؟
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