MahmoudSameh
Beginner Level 2
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11-28-2018 07:58 PM (Last edited 03-15-2019 04:50 PM ) in
جالاكسى S
Hello,
I am facing a problem with my s8 phone fast charging ,sometimes fast charging is not working properly as shown in the pic.
This Problem happened after downloading new software update ( 6××MB)
I made a factory reset, and the problem got fixed. BUT after downloading new software update the problem appeared again I went to customer support, but they couldn't find a clue except factory reset. The charger is working fine.
How can I solve this problem? It's not acceptable to buy a new phone a charge the phone in 5 hours !!
This Problem happened after downloading new software update ( 6××MB)
I made a factory reset, and the problem got fixed. BUT after downloading new software update the problem appeared again I went to customer support, but they couldn't find a clue except factory reset. The charger is working fine.
How can I solve this problem? It's not acceptable to buy a new phone a charge the phone in 5 hours !!
5 Comments
MuhammadYosri
Expert Level 5
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11-28-2018 09:28 PM in
جالاكسى S
ممكن تستني تحديث جديد يحل المشكله
MuhammadYosri
Expert Level 5
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11-28-2018 09:29 PM in
جالاكسى S
عموما اذهب الي
settings>device maintenance>battery>advanced
وتحقق من ان الشحن السريع يعمل
settings>device maintenance>battery>advanced
وتحقق من ان الشحن السريع يعمل
MahmoudSameh
Beginner Level 2
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11-29-2018 05:27 AM in
جالاكسى S
هو الغريبه اني لما بدخل علي ال
settings
بيبقا شغال شحن سريع
و بردوا استنين لحد ما تحديث جديد ينزل عشان يحل المشكله بس للاسف بقا ياخد وقت اطول فل شحن
هي المشكله دي مش بتطلعلي علطول احيانا بتحصل و احيانا لا
settings
بيبقا شغال شحن سريع
و بردوا استنين لحد ما تحديث جديد ينزل عشان يحل المشكله بس للاسف بقا ياخد وقت اطول فل شحن
هي المشكله دي مش بتطلعلي علطول احيانا بتحصل و احيانا لا
sherifabdu
Active Level 6
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11-29-2018 10:05 PM in
جالاكسى S
غير دخول الكابل فى الموبيل
Mando74
Beginner Level 2
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08-17-2019 12:31 AM in
جالاكسى S
عرفت حل المشكلة عشان انا كمان عندى نفس المشكلة؟