S22 ultra & S22 plus

[Hipo81]

Hey there, I am facing a lot of charging issues on my S22 ultra and S22 plus since the last Update. Phone sometimes shows me (moisture detected) notification out of nowhere (the port is super clean) and iam very sure that the 2 phones It was not exposed to water or dirt.and as i said it happened after the last update.

. The phone charge only (fast charge) and when i want to charge with super fast charge it sometimes disconnect every bit 

.the second problem with the otg (the same notification.

[Samsung Admin]

Hello. I’m Amira, Samsung Moderator
we thank you very much for asking your question
I recommend that you perform a factory data reset to resolve this issue using the steps:-
Settings – Backup and reset - Factory data reset.
Ensure all user data is backed up using the following methods:-
1. Connect the phone to the PC via USB cable, and then manually copy files from the removable disk to you r PC hard disk drive.
2. Download and install smart switch from the link below and then use the backup tool to create a data backup 
http://www.samsung.com/eg/support/smartswitch/
3. Insert an SD card and move files from the device internal memory to the SD card.
Kindly note that only Images, Contacts, calendar, videos and Audio files are backed up, all applications and text messages will be erased.
You can visit the nearest Samsung service center and they will be able to help you
Kindly send us your address to provide the nearest service center
or you can find it following the below link:
http://www.samsung.com/eg/support/servicelocation/
thank you