Original topic:

s21 ultra

(Topic created on: 02-21-2021 08:50 AM)
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YaasirMudassir
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جالاكسى S
hello samsung 
i just ordered s21 ultra from samsung offical web but its 23 days no update drom samsung no email no call 
where is my device ? 
when it will be dlvrd ? 

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samsungksa1
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جالاكسى S

Thank you for contacting Samsung KSA

could you please provide us the order number in order to track and check

thank you

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جالاكسى S
SA210129-15747100 this is my order numbr
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samsungksa1
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جالاكسى S

Thank you for contacting Samsung KSA

The status of your order is shipping requested

Delivery of Devices with exclusive colors order might take up to 4-5 weeks, and the  customized Device cannot be canceled or refunded as it mentioned in our terms and conditions

make sure that we will do our best to ship your order on the time

thank you for your patience and thank you for understanding

 

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جالاكسى S
when It Will Be dilvered, How many days Left ?
i ordered on 29 jan.
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جالاكسى S
now its 3 weeks Almost finished
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samsungksa1
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جالاكسى S

Thank your for contacting Samsung KSA

dear your device color is phantom brown which means its one of the exclusive color

Delivery of Devices with exclusive colors order might take up to 4-5 weeks as it mentioned in our terms and conditions

we will follow up and do our best to receive your order as soon as possible

thank you

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جالاكسى S
ok Let me confirm this From now it will take more 4-5 weeks or from the day i ordered take 4-5 weeks?
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جالاكسى S
????
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samsungksa1
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جالاكسى S

Thank you for contacting Samsung KSA

from the day you ordered dear