eSIM option not available

[marghalani]

I have Fold and S20 ultra and I can't find the eSIM option at all under Sim management

Will this be enabled by software update? 

[mamemon]

I need same answer for s20 +5g

[Kyousry82]

The device support e-sim but Samsung deactivated it in Saudi Arabia due to that service was not supported by carriers before. Now expect Samsung to activate it in next update.

[androidkitkat]

settings-->connections-->simcard management--> add plan

[marghalani]

This option is Not available...

[androidkitkat]

Check with your carrier if your mobile network plan supports eSIM.

[marghalani]

All the mobile operators activtied the eSIM in my country this week. It was not available before.

[Samsungللمساعدة]

please be patient my friend
it will arrive shortly
best regards,

The Customer Support

[marghalani]

All the operators activtied the eSIM in Saudi Arabia this week. So is it a software update or do I have call the operator and they can activtied by my IMEI.. Really not clear.

[HBA]

waiting for it,
S20+ owner here🙂