Hello. I’m Aya, Samsung Moderator Thank you for asking the question We wish you a happy day Based on your inquiry regarding the update
1. Test the mobile sensor using the code *#0*#. 2. Delete the application and then re-download it again.
If the same problem persists Please factory reset the device. Settings → General management → Reset → Factory data reset → Reset → Erase all. Before starting this step, please copy the phone data. It can be stored through the following link for the program Samsung smart switch http://www.samsung.com/eg/support/smartswitch/
If you have any other question, can you explain it to us We are at your service always Thanks for your time
